Privacy Policy

Our company uses a third-party communications service provider, RingCentral, to manage business phone calls, voicemail, SMS messaging, and video meetings.

When you contact us by phone, SMS, or through other communication channels powered by RingCentral, certain information may be processed by RingCentral on our behalf. This information may include:

Your phone number
Call metadata (such as date, time, and duration)
Voicemail recordings
SMS or message content
Device and network information

This data is used solely for business communication purposes, including responding to inquiries, providing customer support, and maintaining call records.

RingCentral may store and process this information in accordance with its own privacy practices and security policies. For more information about how RingCentral handles personal data, please review RingCentral's privacy policy.

We do not sell or rent personal information collected through phone communications.

If you have questions about how your communication data is handled, you may contact us.

Information We Collect
Big Wave Storm Shutters collects customer information when you contact us, request a quote, schedule a service, or communicate with us by phone, SMS, email, or through our website. This information may include your name, phone number, email address, service address, and details related to your project or inquiry.

How We Use the Information
Big Wave Storm Shutters uses customer information to respond to inquiries, provide estimates, schedule and complete services, send updates, and deliver customer support. We may also use this information to improve our services and maintain accurate business records.

How We Share Information
Big Wave Storm Shutters may share customer information with trusted service providers, such as communication platforms and business tools, strictly for operational purposes. We do not sell or rent personal information.

No mobile opt-in or text message consent will be shared with third parties or affiliates.